Support

Last updated: November 12, 2026

For questions, bug reports and suggestions, email us. We usually reply within a few days.

When reporting a problem, please include your device model, iOS version and app version. You can also send feedback from Help → Send Feedback in the app.

Frequently asked questions

How do wildcards and templates work?

In the Letters field, a space (or ., *, ?) is a wildcard that can stand for any letter. In the Template field, letters are fixed and a dash - (or a space) marks an empty slot. For example, --AB finds words with two letters followed by "AB". Use the alignment buttons to fix the template to the start or the end of the word.

A word is missing or isn't accepted by my game

Each game uses its own dictionary, so results can differ. Send us the word and the game you play; we regularly update the word lists.

How do I change the dictionary language?

Tap the book icon next to the fields, or go to Help → Selected Language. English, German, French and Turkish are available.

How do I remove ads?

Go to Help → Remove Ads. It is a one-time purchase. On a new device, use Help → Restore Purchases with the same Apple ID.

A full-screen ad doesn't close

Full-screen ads have a close button in a top corner, which some ads show only after a few seconds. If it never appears, please email us with your device model and the time it happened.

How do I change my ad privacy choices?

In the European Economic Area, the UK and Switzerland, go to Help → Privacy Settings. See the Privacy Policy for details.

How do I request deletion of my data?

The app has no account and we don't store app data on our side. Deleting the app removes the data on your device. To delete emails you have sent us, or for any other request, write to uygulamadestegi@gmail.com.